FAQ

We carry only the highest quality inventory of modern and minimal furniture nationwide! 

Modern Room Deco has had the privilege of supplying hotels and homes across the US. 

Because we order in volume, we obtain discounted pricing--which we pass on to you. At Modern Room Deco we also understand that helping you choose the right decor is just as important as after-sales support. Our carefully-trained staff will always be there to support you and help you with any questions you may have before, during, and after your purchase. 

By choosing Modern Room Deco you are not only investing in good value and customer service, but in a positive experience. We are here to help you in any way we can.

Once you place your order, we will only authorize the amount on your card/PayPal. This is not a charge. We will then verify stock and immediately let you know if your order can ship out right away. 

Inventory is very fluid, so we recommend you not wait if you are looking to purchase one of our modern furniture pieces.

Depending on where you are in the U.S., delivery usually take 5-7 business days (please see our Shipping & Return Policy section for additional information).

We can accommodate most shipping needs. Since our rates are agreed-upon with our carriers, anything out of the norm will likely incur a small increase in shipping costs. Expedited shipments can get to you in as little as two business days, depending on your location.

No, at the present time we do not.

All of our items are brand new with full manufacturer warranties, as we are an approved & licensed dealer based in Miami. We do not have any items for rent.

Much as we strive to offer absolutely free shipping during our promotional periods, there are some locations where we cannot offer free shipping. These are usually states such as Hawaii and Alaska, but not limited to these, as well as locations with restricted access (ie islands, heavy metro areas), rural areas and neighborhoods, or locations which a carrier may deem remote or difficult to get to. If you feel you are in such a location, please feel free to contact us to make sure. We will still provide a credit for shipping in these instances. If you place an order and we find that you are in such an area, we will immediately contact you with all available options.

You will receive a notification that we have received your payment. Once your item has shipped, you will also receive an email notification with your tracking number. 

For curbside deliveries, which is the default for all orders, the delivery driver will pull up to the delivery address, open the gate to his truck, and allow you to remove the item from the truck. It is recommended that multiple people lift the item from the truck together, as many of our items are several hundred pounds. If you are unable to remove the item from the truck, an upcharge may be added for use of a lift gate.

If you know you won't be able to remove the item without a liftgate, see below.

When you add an item to your cart and checkout, you will be given the choice to Add Liftgate Service.

If you are ordering multiple units (usually 3+), or items from different manufacturers, it may be necessary to use the liftgate more than once. The reason for this being that some items ship from multiple warehouses using different carriers. We will promptly let you know if this is case.

When this service is requested on a shipment going to a business, the carrier will take the freight into the storefront for delivery. On a residential delivery, the carrier will take the shipment onto the property, or into the garage of the residence. They will not necessarily deliver inside the front door, but rather at the front door. Please note this is the case with any shipment from any company and is a carrier policy, not our own.

When a driver delivers to a specific room in a house or business (for example a basement or 2nd floor), the requested service is known as White Glove service. Since this is very time consuming, only specific shipping companies offer white glove service. If you require white glove service, please let us know.

Not all white glove quotes will be the same, since not all home deliveries are the same. Number of stairs, corridors, etc may require a different quote and we will let you know if this is the case.

Thank you for visiting Modern Room Deco and we look forward to helping you!